Contact Q&A
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Ｑ.１ Can we put in microwave?
- All of the products are not designed for use in microwave oven. It may cause coating stripping, deformation, discoloration and firing.
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Ｑ.２ How about the maintenance of tablewares
- Normally use a soft sponge and neutral detergent to wash. You can also use house dishwasher.(Dishwasher setting temperature: up to 70 degrees.) Detergent containing bleach or abrasive is prohibited.
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Ｑ.３ Can tablewares dip in water for a long time?
- After using the tablewares, please wash them as soon as possible and keep them in a shady place.Do not dip in bleached water.
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Ｑ.４ How about oil or sauce, will it soak into the plate?
- We have developed a penetrating 6 layer coating that will not fall off and sauce, oil, wine will not soak into the product. About the heat resistance, it also could reach 70 degrees.
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Ｑ.５ Will those tablewares deform or discolor after using for a while?
- We control our products from raw materials to final finishing to prevent deformation, discoloration under common use.
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Ｑ.６ How about painting material, does it smell?
- Our clear coating material uses urethane and it passes various kinds of quality test in Japan, like safety standards of Japanese Food Sanitation Act. If you can feel the urethane smell at the start of using, wash in 70 degrees water several times to get rid of the urethane smell.
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Ｑ.７ Why does the bamboo has a brown color?
- We carbonize bamboo to make the brown color, we do not use any color paint.
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Ｑ.８ Can you repair a dish when it is broken?
- For safety assurance, we are not able to repair dishes because once it is broken, the broken piece will easy break again at same place.
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Ｑ.９ Where do you make your products, where does the raw material come from?
- After long research and development on the bamboo to use, we have bought a bamboo mountain and established 100% owned factory in the Jiangxi province in China. We conduct lumbering and basic shaping there, then we do final shaping, coating, laser engraving, and polishing in Saitama prefecture in Japan. We produce our tablewares from raw material to finishing ourselves to assure the best quality. Everything is made to guarantee quality.
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Ｑ.１０ Why do you use bamboo for making tablewares?
- Bamboo is one of most eco-friendly material in the world. It only needs 3 to 5 years to glow up/ and it also does not need any planting work Bamboo is twice as strong as cedar and cypress, and also contains many antibacterial elements. Thinking about the future of our children, we thought this material definitely could be one way to solve environment problem.
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Ｑ.１１ The difference between bamboo and other materials.
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Ｑ.１２ The difference between us and other bamboo/wood products maker.
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Ｑ.１３ What kind of company is Nakayoshi Shoji Co.,Ltd.?
- We are a comprehensive manufacturer, using natural material. We do not only tablewares but also building materials, floorings, utensils. We have a factory in Japan and overseas, we set goals by ourselves and never stop research and development to achieve them.
